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Sferra Arcadia Down Alternative Pillows - Medium Weight

Sferra Arcadia Down Alternative Pillows - Medium Weight

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Bed Size

Fill: Medium Weight $102.00
Size: Queen Pillow (20" x 30") (Medium) $102.00

Description

Sferra's Arcadia Down Alternative duvet inserts and pillows crosses the thermal insulating properties of featherweight down with the easy-care attributes of modern techno-fibers. A baffled construction allows room for the hypoallergenic 100-percent Micro-fiber fill to breathe, keeping it fresher and helping to maintain the fills warming properties. Sleek 330 thread count all-cotton sateen shell with double-stitched piping, available only in crisp White. Easy to wash and dry.

  • Fill:  Pluma-fil Down-Alternative
  • Country of Origin: Made in USA of Imported Materials

Care Points: Machine wash cold water on gentle cycle. Do not use bleach (bleaching may weaken fabric cause yellowing). Do not use fabric softener. Tumble dry on low heat.

PLEASE NOTE: Due to hygienic reasons Down and Alternative Down items such as this one are not eligible for returns or exchanges. If you have any questions about this product or any of our other down items, please contact us at 866-352-4522 or orders@flandb.com so we can assist you to ensure your complete satisfaction before ordering.

Product Specifications

Number of Colors 3
Construction Sateen
Design Solid
Fill Type Down Alternative
Material Cotton
Available Sizes Euro, King, Queen, Standard
Thread Count 300-499
Weight Medium

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Customer Reviews

Customer Reviews

Based on 6 reviews
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D
Dianne Sundby (Los Angeles, CA, US)
Standard Medium weight pillows

I ordered 1 pillow, but was charged and sent 2. I responded to your email before you sent them in which I said I ordered only 1.
Both that I received seem firmer than the medium weight one I bought at a department store. Wish you could help here, as we’re unable to use them because of their firmness.

B
B. (Davisburg, MI, US)
Sferra Arcadia pillow

After visiting our son in Chicago my husband commented on how he had the best night sleep in a long time and that he really liked the pillows that were on their bed. He has shoulder pain and it's difficult to get comfortable. Our daughter-in-law sent us the information on the pillow so I placed the order. They called me and emailed to let us know that the pillow was in production and that there would be a delay and gave me an approximate ship date. I did not mind the short delay because if it was so comfortable then it must be worth waiting for. I can report that he has been using it for a few weeks now and claims it is the best pillow he has ever slept on. Thank you, B.B.

Thank you for your marvelous review B.B.

We are thrilled to know that your husband feels comfortable using the Sferra Arcadia Pillow and has been getting a good amount of sleep.

It was our pleasure to be of service to you.

Should you need any assistance from us, please let us know.

Mary Babinski
Founder

K
Karen Alexander (Oceanside, CA, US)
I came back for more!!!

Sferra Arcadia Down Alternative Duvet Inserts and Pillows are fantastic!!! I continue to add to my collection which includes duvet inserts and pillows. This time I purchased additional pillows to create that "sensational" look. The medium weight is perfect - whether a back or side sleeper. Mary Babinski, Founder and her team are always "spot on" with their recommendations.

Great to see another wonderful review from you Karen.

So nice to hear you are loving your Sferra Arcadia Down Alternative Duvet Inserts and Pillows.

Please let me know if you need any assistance from us.

Mary Babinski
Founder

R
Rose Ann Jacobs (Grosse Pointe, MI, US)
New Pillows

We received our new Arcadia Down Alternative Pillows a week ago and they’re quite comfortable. We purchased the medium density which seems to work for my husband who’s a back sleeper and I’m all over the place. Great customer service as always,

Thank you for your lovely review Rose.

It was our pleasure to be of assistance. We thrilled to know your Sferra Arcadia Down Alternative Duvet Inserts and Pillows work well for you and your husband.

Please let me know if you need further assistance.

Mary Babinski
Founder

K
Karen Alexander (Oceanside, CA, US)
The "Finest Products" and the "Finest Customer Service" from "Fine Linen and Bath (FL&B)"

I purchase all my bed and bath products from FL&B and Mary Babinski, Founder and her Team are the best in the business.

My recent purchase: Sferra Arcadia Down Alternative Duvet Insert and Pillows.
This duvet insert and pillows were recommended by Mary and she did not disappoint. They are absolutely fantastic!!!

Hi Karen.

We always love getting your reviews.

Great to to hear you are happy with your Sferra Arcadia Down Alternative Duvet Insert and Pillows.

Should you need further assistance, we are at your service.

Mary Babinski
Founder

About Sferra Products

About the Brand

The story of SFERRA is a history of linen making and a testament to the American Dream. SFERRA was founded in 1891, when Gennaro Sferra set foot on the steamer that would carry him from his native Italy to America. He began by selling exquisite Italian lace, collars, and cuffs to the Gilded Age tastemakers at seaside resorts along the East Coast.

From humble beginnings, SFERRA has grown to one of the most renowned luxury linen manufacturers on Earth. SFERRA bedding bath, and table linen can be found in the Vatican, the White House, and in the finest hotels, estates, palaces, and yachts around the globe.

From 100 percent linen tablecloths in a rainbow of colors to the finest Egyptian cotton sheets finished with a signature hemstitch and beyond, SFERRA products are recognized as the pinnacle of luxury, artistry, and quality in home textiles. The Fine Linen and Bath team is proud to showcase SFERRA as one of our most desired brands.

Shipping Policy

FREE Shipping within the United States

We offer FREE standard shipping on all orders within the United States. In-stock orders will be processed within 1 - 2 business days. Ground shipping to the Northeast can be delivered in as little as 1 - 2 days, while standard shipping to the West Coast is approximately 6 - 7 business days. We will always do our best to ship items as quickly as possible, and you will receive an email with tracking information as soon as it is available. If you need your item(s) by a specific date, expedited shipping is available for most products, please call us for additional information. *Please note Heritage Park Laundry & Le Blanc detergents do not qualify for free shipping.


Shipping Puerto Rico and other US Territories

For orders shipping to Puerto Rico and other US Territories, please call us at 866-352-4522 or email us at orders@flandb.com for additional information and shipping rates. Depending on the size and weight of your order, you may still qualify for free standard shipping.

Expedite Shipping

If you want your order expedited shipping, we are happy to assist you. Please call us at 866-352-4522 or email us at orders@flandb.com for logistic coordination and rates.

Shipping to a PO Box

We can ship your order to a PO Box. To get your order sent to a PO Box, the product(s) will first ship to our warehouse in Connecticut (from the manufacturer), and then we will ship your item(s) to your PO Box. Note: this extra shipping and handling may extend the length of time it takes to receive your items. If you wish to expedite this process, you can provide an alternate address that can accept UPS or FedEx packages.

Returns

We know that purchasing luxury fine linens are an investment. That's why we take great care in helping you with every purchase down to the last detail. We are available to speak with you and offer advice on everything from pricing to color to fabric choice. We also provide complimentary fabric swatch samples and unlimited follow up consultation. The entire Fine Linen and Bath team is committed to helping you make a purchase you'll love for years to come.

We also understand that, despite our best efforts, things occasionally don't work out and items need to be returned or exchanged. We are here to help with that as well. If you are not fully satisfied with your new item please call us within 30 days of receipt so we can personally assist you.  

Items that are Not Returnable or Exchangeable

At Fine Linen and Bath, one of our favorite things to do is say "yes." There are times, however, when the bespoke pedigree of our products dictates that we cannot accept their return.

  • Custom Made-to-Order items including bedding, bath robes, bath accessories, custom bath towels and rugs, custom size rugs, table linens, or custom color items.
  • The following brands are ineligible for returns/exchanges:  Celso de Lemos, Dea, DownTown Company, Downright, Home Treasures, Mike + Ally, Nest, Scandia Home, and SDH.
  • Fabric by the Yard
  • Monogrammed Items
  • Down and Down Alternative Items. Due to hygiene standards and regulations Pillows and Comforters (including any Down and Alternative Down items) are not returnable under any circumstances. We encourage you to contact us for consultation prior to purchase if you have any questions on these items.
  • Sale and Clearance Merchandise. As noted all sales are final.

Returns

Once the returned item(s) have been received and inspected, a full refund will be issued. All returned merchandise must comply with the following guidelines.

  • The manufacturers original packaging must be included with all returns and all original tags attached to the product and in a shipping vessel to protect the products.Things like packaging wrap and saran wrap are not safe enough. If this method is used any damaged items will not be refunded or sent back to you. 
  • Items must not have been used, washed, or altered in any way.
  • Items must not have been damaged by pollutants such as cigarette/ cigar smoke or embedded fragrances and items such as cologne/perfume.
  • Items must be completely free of any Human Hair, Animal Hair, Dander, or Dirt

Exchanges

If you would like to exchange your item for another style or color, please call us and we will be happy to assist you with your request.

Damaged or Incorrect Items

If any item is damaged upon receipt please notify us immediately and we will make arrangements for a replacement. If your return is a result of an error in the manufacturing process, you will be refunded all costs including shipping and handling. You will be also be refunded in full or have the item replaced and shipped at no cost if your return is the result of manufacturer error.

If an incorrect item was shipped in error we will replace the item as quickly as possible and issue a return label for the incorrect item at no cost to you. 

Shipping

Unless items are defective or incorrect, customers are responsible for all return shipping costs. Fine Linen and Bath is not responsible for any items lost or damaged during return transit. We recommend that you ship and insured you items for the full purchase price by a traceable carrier (e.g. UPS, USPS or FedEx) in some sort of shipping vessel to protect the products.Things like packaging wrap and saran wrap are not safe enough. If this method is used any damaged items will nor be refunded or sent back to you. 

Fine Linen and Bath will inspect all returned merchandise. If we find it does not comply with the standards outlined above, we will return it to you without a refund. If the item is in good condition as per the (above) instructions, we will refund you the purchase price within 5 - 7 business days.

How to Return or Exchange

In order to initiate a return or exchange please fill out this form and we will get back to you with in one business day

Missing or Damaged Shipments

Once your order has shipped you will be emailed with tracking information that will give the estimated delivery date. If you suspect your order was delivered incorrectly or stolen, or if your package arrives damaged, it is the customer's responsibility to contact Fine Linen and Bath via phone or email within 20 days of shipment in order for us to create a case with the carrier. Beyond this time period, Fine Linen and Bath is not responsible for lost or damaged shipments and the customer must contact the carrier directly.

Product Lead Time

The majority of Sferra products are stocked and ship within 2-4 business days. Expedited shipping is also available if needed (contact us prior to placing your order for a shipping quote). If an item purchased is back ordered we will contact you as quickly as possible to notify you of the expected ship date.

Items that are custom made to order, this will be noted in the product description, require 8-10 weeks to ship.

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