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The Scandia Home Lucerne pillow is a classic filled with 650 fill-power Hungarian white goose down and finished in silky-soft cotton damask stripe ticking. Handcrafted in the United States, the Lucerne pillow is accompanied by a certificate of authenticity and service for a lifetime.
Offered in 4 Densities: Ultra-soft, Soft, Medium, Firm
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Scandia Home Down Pillow Firmness (Density):
Scandia Down sleep pillows are generally offered in 3 firmness levels: Soft, Medium, and Firm, and a few offerings in Ultra-Soft. Everyone has their own preferences but typically:
PLEASE NOTE: Professional laundering recommended. Due to hygienic reasons Down and Alternative Down items such as this one are not eligible for returns or exchanges. If you have any questions about this product or any of our other down items, please contact us at 866-352-4522 or orders@flandb.com so we can assist you to ensure your complete satisfaction before ordering.
| Number of Colors | 4 |
| Construction | Sateen |
| Design | Solid |
| Fill Type | Down |
| Material | Cotton |
| Available Sizes | King, Queen, Standard |
| Thread Count | 300-499 |
| Weight | Soft |
We offer FREE standard shipping on all orders within the United States. In-stock orders will be processed within 1 - 2 business days. Ground shipping to the Northeast can be delivered in as little as 1 - 2 days, while standard shipping to the West Coast is approximately 6 - 7 business days. We will always do our best to ship items as quickly as possible, and you will receive an email with tracking information as soon as it is available. If you need your item(s) by a specific date, expedited shipping is available for most products, please call us for additional information. *Please note Heritage Park Laundry & Le Blanc detergents do not qualify for free shipping.
For orders shipping to Puerto Rico and other US Territories, please call us at 866-352-4522 or email us at orders@flandb.com for additional information and shipping rates. Depending on the size and weight of your order, you may still qualify for free standard shipping.
If you want your order expedited shipping, we are happy to assist you. Please call us at 866-352-4522 or email us at orders@flandb.com for logistic coordination and rates.
We can ship your order to a PO Box. To get your order sent to a PO Box, the product(s) will first ship to our warehouse in Connecticut (from the manufacturer), and then we will ship your item(s) to your PO Box. Note: this extra shipping and handling may extend the length of time it takes to receive your items. If you wish to expedite this process, you can provide an alternate address that can accept UPS or FedEx packages.
We know that purchasing luxury fine linens are an investment. That's why we take great care in helping you with every purchase down to the last detail. We are available to speak with you and offer advice on everything from pricing to color to fabric choice. We also provide complimentary fabric swatch samples and unlimited follow up consultation. The entire Fine Linen and Bath team is committed to helping you make a purchase you'll love for years to come.
We also understand that, despite our best efforts, things occasionally don't work out and items need to be returned or exchanged. We are here to help with that as well. If you are not fully satisfied with your new item please call us within 30 days of receipt so we can personally assist you.
At Fine Linen and Bath, one of our favorite things to do is say "yes." There are times, however, when the bespoke pedigree of our products dictates that we cannot accept their return.
Once the returned item(s) have been received and inspected, a full refund will be issued. All returned merchandise must comply with the following guidelines.
If you would like to exchange your item for another style or color, please call us and we will be happy to assist you with your request.
If any item is damaged upon receipt please notify us immediately and we will make arrangements for a replacement. If your return is a result of an error in the manufacturing process, you will be refunded all costs including shipping and handling. You will be also be refunded in full or have the item replaced and shipped at no cost if your return is the result of manufacturer error.
If an incorrect item was shipped in error we will replace the item as quickly as possible and issue a return label for the incorrect item at no cost to you.
Unless items are defective or incorrect, customers are responsible for all return shipping costs. Fine Linen and Bath is not responsible for any items lost or damaged during return transit. We recommend that you ship and insured you items for the full purchase price by a traceable carrier (e.g. UPS, USPS or FedEx) in some sort of shipping vessel to protect the products.Things like packaging wrap and saran wrap are not safe enough. If this method is used any damaged items will nor be refunded or sent back to you.
Fine Linen and Bath will inspect all returned merchandise. If we find it does not comply with the standards outlined above, we will return it to you without a refund. If the item is in good condition as per the (above) instructions, we will refund you the purchase price within 5 - 7 business days.
In order to initiate a return or exchange please
fill out this form and we will get back to you with in one business day
Once your order has shipped you will be emailed with tracking information that will give the estimated delivery date. If you suspect your order was delivered incorrectly or stolen, or if your package arrives damaged, it is the customer's responsibility to contact Fine Linen and Bath via phone or email within 20 days of shipment in order for us to create a case with the carrier. Beyond this time period, Fine Linen and Bath is not responsible for lost or damaged shipments and the customer must contact the carrier directly.
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