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We want you to be completely satisfied with your color choices and are happy to send you color swatch samples to ensure your complete satisfaction before ordering.
Alashan and Claudia Nichole products are regularly stocked and ship in 2-4 business days.
Should an item you purchased be out of stock, we will contact you as quickly as possible to let you know the estimated ship date of your order.
We welcome you to contact us with any product questions and to request a complimentary color swatch sample to ensure your complete satisfaction.
Hand washing or dry cleaning is recommended. When hand washing, use lukewarm water and a mild soap meant for cleaning narutal fibers (Fine Linen and Bath recommends Heritage Park Laundry Essentials - Silk and Wool Laundry Detergent) . Gently work suds into the fabric and rinse thoroughly. To dry, gently squeeze excess water out or lightly roll in a clean towel. Lay your item flat in its natural shape to dry completely before storing.
Clean your Alashan items before storing as moths are attracted to natural fibers, especially when soiled. It is best to fold your item and store on a shelf or in a drawer.
Should natural pilling occur, use a Sweater Stone or Sweater Comb. Gently run the stone along the affected areas in one direction. The pumice material will help lift pills occasionally caused by regular wear, often in areas of high friction.